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Support

Questions, problems, feedback — we read everything: hello@gomtrack.app

Common questions

How do I count with the app during practice?

Tap the mala on Home to begin a session, then tap anywhere on the counter for each recitation — or just practice with your physical mala and enter the total when you end the session. On Apple Watch, each click of the digital crown is one bead.

Can I log practice I did before I had the app?

Yes — open a practice → "Log manually," pick the date from the calendar, and enter minutes and counts. You can also set lifetime starting totals in Settings → Practice totals.

What does the AI Scribe do with my words?

It turns "two malas of Vajrasattva this morning" into a draft entry you confirm or discard. Nothing is saved without your confirmation, and your input isn't used to train AI. Details in the privacy policy.

Someone in my circle is behaving badly.

Long-press their message to report it (reviewed within 24 hours) or block them — blocking hides their messages and shared practice from you entirely. Manage blocks in Settings.

How do I get my data out?

Settings → Export CSV gives you every session. Settings → "Delete account & all data" permanently erases everything, immediately.

The watch app shows no practices.

Open GOM on your iPhone once while signed in — the practice list syncs to the watch through the phone. Both devices need Bluetooth on.

Beta testing

GOM is currently in TestFlight beta. Found a bug? Screenshot it and email hello@gomtrack.app, or use TestFlight's built-in feedback (take a screenshot → "Share Beta Feedback").